1. Introduction

JTM Plumbing and Drain ("we", "us", or "our") operates the website and provides plumbing services to the Omaha and Gretna areas. We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

When you visit our website or use our contact forms, we collect information that you voluntarily provide to us, including:

• Personal Contact Information: Name, email address, phone number, and physical service address.
• Inquiry Details: Information regarding your plumbing needs or emergency status provided in form fields.

4. Cookies and Tracking

Our website uses "cookies" to enhance user experience. A cookie is a small text file placed on your hard drive by a web page server. You have the ability to accept or decline cookies through your web browser settings. Declining cookies may prevent you from taking full advantage of the website features.

5. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to service requests and inquiries made via our forms.
• To send service updates, follow-ups, or marketing communications (where consent is provided).
• To analyze website performance and improve our digital presence via Google Analytics.
• To deliver relevant advertisements through Google Ads.

6. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access or disclosure.

7. Your Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the information below.

8. Contact Us

If you have questions or comments about this policy, you may contact our Privacy Officer at: